Needs
Feeling of Security
When great expectations and stressful responsibilities are accompanied by difficult challenges, the feeling of uncertainty is not far away. We often are our own worst critic. While our friends and peers try to reassure us with statements like: “But you will do well.”, that rarely helps to silence the nagging doubts within. But the feeling of security is essential in order to be able to act in complex and trying settings.
Information
Perspective
In difficult situations the shift to different perspectives offers valuable information. Both the view from a different angle and the view with different eyes onto the same scenery provides completely new insights. The change of perspective doesn’t imply that we agree with that view. The change of perspective doesn’t automatically include any concession. Changes of perspective deliver a solid foundation for excellent decision making.
Competency
Approach
Often enough we feel the need to act immediately. To pause feels like one isn’t up to the issue. Yet few complex situations have simple solutions that actually work. In difficult situations we need an approach with specific characteristics. It must be easy to apply, it must be able to cope with complexity, and it must lead to excellent results.
English 
German 